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First, check your Spam or Junk Mail folders in case the messages are being routed there. If you see the messages in your spam folder, mark them as "Not Spam" using whatever option your email provider gives you. The more of these you mark as "Not Spam" the less likely they'll be to show up in your spam folder.
If you don't see them there, make sure you have the correct address assigned to your form. To do so, click on the Form Options button connected to the form in the editor (you'll need to click the form to bring this up).
We're constantly fighting to keep our contact form email delivery high, but we can't guarantee the form messages will be delivered to every address. That just isn't possible.
Note that you should use this guide only if you've received an error message regarding an image / file upload or if the option to upload files appears to be broken in your account in some other way. If you're just not sure how to upload an image, read the instructions for image uploads instead.
You can download Chrome here
You can download Safari here
If the file upload fails, then there is a problem with flash on your computer. You should uninstall flash by following these instructions. Then, reinstall flash via these instructions. Once you've done this, close your browser, re-open it and try the upload again.
If the file upload works via the test link (or if there is still a problem after re-installing flash) then a network firewall or anti-virus program may be blocking the upload somehow. See if turning these off are any help.